Terms & Conditions

[Last updated: 11th August 2025]

Our Commitment to Transparency

Welcome to GMKtec Malaysia. These Terms & Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms. We encourage you to read them carefully to understand your rights, responsibilities, and our obligations as your trusted technology provider.

1. Definitions

In these Terms:

“We,” “our,” “us” refers to GMKtec Malaysia.
“You,” “your” refers to the customer, user, or visitor of our website.
“Products” refers to any goods sold by GMKtec Malaysia, including accessories and related items.
“Services” refers to any assistance, support, or warranty provided by GMKtec Malaysia.

2. Your Responsibilities

By engaging with our website, products, and services, you agree to:

Provide accurate and up-to-date information when placing orders or making inquiries.
Ensure that any payment method used belongs to you or that you have permission to use it.
Review product specifications, compatibility, and requirements before purchasing.
Retain your proof of purchase for warranty and after-sales support.
Use our products only for lawful and intended purposes, and in accordance with the manufacturer’s guidelines.
Refrain from misusing, damaging, or modifying our products in a manner that voids warranty coverage.

3. Use of Website

You agree to use this website for lawful purposes only.
You must not engage in activities that may damage, disrupt, or impair our website or its security.
Any unauthorized use, including but not limited to hacking, data mining, or copying content without permission, is strictly prohibited.

4. Product Information & Availability

We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them without prior notice.
Product images are for illustrative purposes only; actual items may vary due to manufacturing updates.
Availability is subject to stock levels. We reserve the right to limit or cancel orders if products are out of stock or discontinued.

5. Pricing & Payments

All prices are stated in Malaysian Ringgit (RM / MYR) and include applicable taxes unless stated otherwise.
We accept multiple payment methods through our authorized payment gateway.
In cases of order cancellation prior to shipment, payment gateway processing fees may be non-refundable.

6. Shipping & Delivery

Orders will be shipped according to our Shipping Policy.
We are not responsible for delays caused by courier services, customs, or unforeseen events beyond our control.
Risk of loss or damage to the product passes to you upon delivery.

7. Warranty & Returns

All products are covered under our Warranty & Return Policy.
Warranty coverage applies only to products purchased through GMKtec Malaysia or its authorized resellers.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and trademarks, is the property of GMKtec Malaysia or its licensors.
You may not copy, reproduce, distribute, or create derivative works without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, GMKtec Malaysia is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability in any claim will not exceed the amount paid for the product in question.

10. Changes to Terms & Conditions

We may update these Terms from time to time to reflect changes in our operations, policies, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be resolved under the jurisdiction of Malaysian courts.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, you can reach us at:

📧 Email: support@gmktec.com.my
📱 WhatsApp: +60-11 6762 8688